Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
Domestic Shipping (United States) We offer two shipping options for US orders:
- Economy Shipping — delivered in 7-10 business days
- Standard Shipping — delivered in 5-7 business days
Shipping rates are calculated at checkout based on your order and location.
International Shipping We ship to many countries worldwide including Australia, Canada, the UK, Germany, France, Japan, and more. International orders are shipped via USPS or DHL Express. Delivery times and rates vary by destination and are calculated at checkout.
Please note that international orders may be subject to customs duties and import taxes, which are the responsibility of the customer.
Order Tracking Once your order ships, you'll receive a confirmation email with a tracking number. You can use this to track your package directly with the carrier.
Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at support@lordsoutdoors.com with your order number and we'll investigate right away.